I went to Pinterest.com as I usually do, but this time I got the message below:
Being that I have a lot of pictures and documents on my laptop I didn’t want to loose them so I called the number. I was skeptical, because it seemed a little too convenient that out of all the times I go to this site a day this is the time that has “suspicious activity.”
The phone went to a few different automated prompts before a live person answered. The gentleman that answered the phone’s name is David. He never asked for my computer ID as I was expecting. I asked if he was with Apple and he said he was an authorized fixer, but I couldn’t make out the company name.
I followed his initial instructions of force quitting all the programs except finder. The red flag came when he had me re-open Safari and go to a Citrix Screen Sharing session. I asked why he needed to see my screen. He said it was so that he could see the issue and fix it for me.
I asked if this would cost money and he said yes. I started cussing him out and saying that that is why I asked him why he needed to see my screen. He said he had to disconnect because I was being unprofessional. I hung up.
I got off the stopped the screen sharing as soon as I could and started writing this post.
I don’t want anyone to get scammed. He didn’t get my account info or a payment from me, but other people might just hand over the information.
It is so scary that this activity is border-line legal.
Has this happened to anyone else?